Privacy Policy
Last updated: January 2026
1. Introduction
Cat Express BD ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard information you share with us through our website, email, phone or in person.
2. Information We Collect
We may collect your name, company name, email address, phone number, postal address and any details you provide in enquiry or quote forms. We also collect basic technical data (IP address, browser type, pages visited) for analytics and security.
3. How We Use Information
We use your information to respond to enquiries, prepare quotations, deliver services, process orders, send service updates, comply with legal obligations, and improve our website and customer experience.
4. Sharing Your Information
We do not sell your personal data. We may share information with trusted service providers (shipping agents, customs brokers, IT vendors) strictly for the purpose of delivering our services, and with government authorities where required by law.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by Bangladeshi law and tax regulations.
6. Security
We apply reasonable administrative, technical and physical safeguards to protect your data against unauthorised access, loss or misuse.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@catexpressbd.com. You may also opt out of marketing communications at any time.
8. Cookies
Our website may use cookies to remember preferences and analyse traffic. You can disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.
10. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact
For any privacy-related questions, contact: Cat Express BD, Baridhara DOHS, Lane 1, Dhaka 1205, Bangladesh — info@catexpressbd.com — +880 1711 752685.